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Sportsmith.com Website Review & Ratings + SportSmith Coupons

SportSmith has been supplying fitness products and parts for over 15 years. They are without doubt America's largest supplier of fitness parts and offer an impressive range of brands such as Life Fitness, PrecorUSA, Schwinn, Cybex and many more. Whatever you are looking for, be it treadmill belts, aqua aerobics props or free weights, you can be confident that you'll find it here. SportSmith also provide a great selection of innovative strength and personal training products that you can use from the comfort of your own home, such as dumbbells and kettlebells. 

They have an unmatched speed of delivery throughout the country, exceptional quality standards and a fantastic level of customer service. At SportSmith they have over 40,000 parts on hand in their warehouse, which means when you place your order they can ship it out quickly. Their motto is 'Faster parts mean happier customers,' not to mention healthier and fitter!

That's not the best bit though, as shopping with SportSmith will guarantee you prices that are 10 - 30 % lower than you'll be able to find anywhere else. 

SportSmith: What makes it different?

SportSmith are loved by their customers because they offer same day shipping and allow order tracking, so you can see when your order will be arriving on your doorstep. They also offer a whole host of technical support including documenting individual error codes of fitness machines, visual product demonstrations and video tutorials. The offer a great blog with informative articles such as a walk-through on how to change a treadmill belt, fitness training tips and much more. They also have their own forum with advice on gym club management, personal trainers, fitness equipment, fitness training and exercise and a whole lot more. 

SportSmith offer a comprehensive 120 day warranty for goods, unless a longer manufacturer's warranty is specified. They have a toll free customer service line which is open from 8am - 6pm CST or the use of live web chat or email support. Best of all, they give you a 'best price guarantee' which means they guarantee you'll pay the lowest price whether you buy one item or a dozen. In fact, if you find the same item at a lower price within 7 days of purchase, not only will SportSmith refund you the difference, but they'll give you 50% of that difference towards your next Sportsmith purchase. You simply cannot lose!

SportSmith vs. primary competitors (sites similar to SportSmith)

Fitnessrepairparts is a competitor of SportSmith and they stock a good variety of fitness machine spare parts and accessories. Whilst their online database is quite extensive, they don't begin to even process your order until the day after it has been received and won't ship at the earliest, until the day after that providing the part is in their warehouse. If the part has to be ordered from their vendor, it is going to take much longer to arrive on your doorstep and that isn't good news for your fitness regime.

Customer support is good and a telephone number is offered, although it is not toll free like their counterpart SportSmith. Unfortunately there are no hours of business listed on their website. Live chat and email support are also available.

The website resources of Fitnessrepairparts appear quite limited, there is a blog which is updated approximately once a month and an industry news section, the most recent news being in 2005. No video tutorials or demonstrations are on offer. The additional fitness equipment they offer is not as comprehensive as that of Sportsmith's.

There is no price guarantee on their website and the company itself doesn't offer a warranty on parts bought, though these may be available separately from the supplier. Unfortunately their customer service seems quite limited, there is a contact telephone number, although no hours of business are listed and the only other means of contact is by email. 

Fitness-equipment are another rival of SportSmith and they also offer a good choice of repair parts for fitness machines. With regards to shipping, Fitness-equipment state they are not responsible for the shipping and delivery times of their carriers, which isn't reassuring. They do not offer specific delivery dates, nor do they accept responsibility for delivery dates which may be overdue.

Customer service is offered via telephone contact, again no business hours are listed or via email support. No live web chat is offered. Once again there is no price guarantee on their website and they state they are not liable for pricing errors should they occur. The range of other goods offered is not as good as the choice found in SportSmith's and the additional resources provided on their website are very limited. There appears to be no blog, video tutorials, industry information or help with the basic installation of fitness parts to be found on Fitness-Equipment.

They do offer a guarantee, however, a minimum of which is 30 days. 

SportSmith: Pricing & packages

To compare pricing I have used two examples, one being a set of standard bike pedals with straps 9/16" in Black and the other being a canister of standard Dry Lubricant for exercise machines.

SportSmith charged $13.95 for the pair of bike pedals and $8.95 for the dry lubricant.

Fitnessrepairparts charged $29.10 for the set of pedals and $24.54 for the canister of lubricant.

Fitness-equipment charged $33.99 for the bike pedals and $9.99 for the lubricant.

However you look at it, you can't lose by choosing SportSmith, because if you do find the product cheaper elsewhere they will refund you the difference and give 50% of that difference as a goodwill gesture for your next order. The odds are against you finding the products cheaper elsewhere however!

SportSmith: Product images & screenshots
SportSmith Coupons
SportSmith: Customer reviews & comments

Here is what Sportsmith's customers and followers have been saying about them:

Tulsa, OK (PRWEB) March 20, 2008

SPORTSMITH™ President Brad Schupp is proud to announce the release of the 2008 SPORTSMITH Spring Edition Catalog, featuring the industry's largest selection of Life Fitness equipment parts, strength and functional training products, with express same-day shipping.

Innovative strength training products feature Cybex Classic and VR2 Upholstered Pads, Cable Attachment Bars, Hardware and Accessories, Kettlebells, Dumbbells, Racks and International Bars. A variety of the most popular functional training and core/balance products include Polar® Heart Rate Monitors, SportStep, the Original Health Club Step™, SPORTSMITH Resistance Bands, Medicine and Stability Balls, Yoga and Exercise Mats.

"The SPORTSMITH mission is to supply the most popular fitness equipment parts, the best functional and personal training products in the fitness industry with the benefit of hassle-free customer service, 24/7 online ordering and express same-day shipments," reported Schupp. 


All SPORTSMITH fitness equipment parts meet or exceed OEM specifications and include the full SPORTSMITH warranty.

*

Tulsa, OK (PRWEB) April 27, 2009

The U.S. Consumer Product Safety Commission recalled three million fitness balls on April 16th 2009 because they unexpectedly burst while in use, causing the user to fall to the floor.

Demonstration of the SPORTSMITH brand show the stability ball deflating slowly and safely with a weight of 270lbs applied to the ball when punctured.

Brad Schupp, SPORTSMITH President states, "Health Clubs, Personal Trainers and Fitness Enthusiasts trust the SPORTSMITH brand of Fitness Balls because the anti-burst safety feature won't leave them or their clients on the floor"

*

On Replacing a Lifefitness Treadmill OEM belt:

By deandownunder - March 23rd 2011

from Australia 4/5 stars!

About Me Casual/ Recreational

Comments about Treadmill Running Belt for Life Fitness, DX3, OEM:

Whilst relatively expensive OEM products guarantee proper fit and function. Sportsmith offered a competitive price [...] overall a satisfying purchase. Will use again.

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Comments (2)

Well researched review

jhfitness

Hello, thank you for this article. I work for FitnessRepairParts.com and I just wanted to correct a slight inaccuracy in your article. You state that orders are not processed until the next day. While we do not currently guarantee same day shipping, we endeavor to ship out as many orders as possible same day, especially in-stock orders placed before noon (central time). It is not true that orders placed on FitnessRepairParts.com will "at the earliest" ship out the next day because we do in fact ship many orders the same day. Thanks again for a detailed and well-researched review.

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